How to Recover Lost Images
The following post explores how to recover lost images – it’s by Peter Carey.
There are few things worse in this modern age of photography than reading “Card Corrupt” or a similar message on your camera’s LCD. A lot of us have been there and for those that haven’t, yet, I’m hoping a little knowledge will help dissolve the pit that forms in your stomach after realizing something is wrong with your media. I’m not going to try to give a step by step process for every camera and operating system, that’s well beyond the scope of this one post. Instead, I plan to give some general piece of mind to know you stand good odds of recovering those lost images. If you do have a favorite photo recovery program, please let others know by posting in the comments section at the bottom of the post, we all benefit from the breadth of user experiences on this site.
Don’t Freak Out
First off, DON’T FREAK OUT!! This is easier said than done, but it’s a very important step. If you freak out now and start clicking randomly, there is a good chance the images will become more damaged. So let out a shriek if you must, but then take a deep breath and slow down.
Next, take the card out of the camera and try it in another camera (if there is one handy). You may find the images are readable by another camera, helping you relax a bit, but chances are they won’t be. Either way, the next thing to do is to set your card aside until you can get it to your main computer at home for some forensics. Think CSI without all the cameras. And no one is dead. But you still have some calculated work to do, so don’t mess it up by attempting to fix the problem in the field. Just set the card aside and do not use it until you’re home again.
Back at Your Computer
You’re now back at your computer, possibly with a calming drink by your keyboard ready to see what’s what with your pictures. What now? This may seem obvious, but first try to read the card as you normally would. It never hurts to try. Also, if you happen to run more than one operation system give it a try in each machine. Chances are though that your machine will fail to recognize the card as having any form of a file system at all and will ask you if you’d like to format it. Do NOT format your card at this point.
Let me diverge a moment to explain, in overly simple terms, what’s really on your card. You card has a file system on it depending on how it was formatted (in camera or in computer). This system is simply a means of organizing the data placed on it. To use an analogy, the file system is like a book; at the beginning there is a Table of Contents which lets you know where all the data on the disc is stored. Then, on each of the pages in the book is the actual data.
What often happens with corruption is the Table of Contents(TOC), so to speak, gets messed up or ripped out altogether. Now your computer system doesn’t know where to look to even begin to find your data(photos). It gives up and says there must not be a file system on the disc. But don’t be fooled. If I handed you a book with the TOC missing, you could still flip through the book and find information, but it’d take longer and be harder especially if the chapters are all mixed together as they often are on a data card. In the case of your computer, it doesn’t even want to try to do that. It’s only going to look for the TOC. So the rest of this process is pretty much the same whether your card is corrupt or you formatted it.
Tools
Now then, I’m going to point out some Windows specific programs as that’s the system most of us use. A number of these tools exist for MAC and Unix as well. No matter which system you run, get a copy of dd for the next task. For Windows, there is a freeware version here. dd is a simple disc duplicating program that will copy your disc block by block, making an exact duplicate (back to the book analogy, it’ll copy your book character for character, not caring whether it’s in English or Japanese). Use this program to make a complete copy of your disc to a single file before you attempt any fix on it. This is the safest way to make sure you can ‘undelete’ and go back to the original version.
With a copy of your disc safe and sound, it’s time to start playing. I’ve used a number of photo recovery programs over time and all have good points and bad. I’m not going to attempt to review them all here, but will explain my methodology in selecting a program to help steer you in the right direction. First, most of the programs that you have to pay for do a better job. I know this is a generalization but it tends to hold true. That being said, most of the pay programs have a free trial which is great. You will get a chance to run the program against your disc and be told if anything is recoverable. If the program can find your images, it will tell you and then ask for money. It’s refreshing to know you don’t have to shell out the money first only to find the program might not be able to find anything.
Second, give yourself time to try several different programs. You will get different results with different programs most likely (except in the case where you formatted your disc, then most programs will respond with about the same results as those recoveries are easier). Plus each program may take a while to run based on the size of your disc and the number of photos on it. Two that I have found useful are Flash File Recovery by Pantera Soft and Flobo Recovery. Incidentally there is a pretty good free recovery program called Zero Assumption Digital Image Recovery that is worth a try before shelling out any cash.
What is that program doing while you’re waiting? It’s using a number of fairly complex algorithms and patterns to try to piece together each picture individually. Each image file usually has a marker or header on it, which identifies information about the file itself (this is different from that Table of Contents described earlier….think of it as something of a Chapter Title, except it tells you how long the chapter is and some other information). Your machine will go through this data as well as attempting to piece it together from scratch. When it finds something it thinks is an image, it will display it and give you the option to recover it.
At this point, you’ll have a pretty good idea of what’s on the card. It’s also amazing to find OLD photos on the card you thought you deleted long ago. This is because a simple delete operation just removes the item from the Table of Contents, not from the actual data. With a screen full of recoverable photos, it’s time to decide if you want to shell out the money to buy the program (most programs let you view, but not save, recovered photos until you pay).
Most of the programs listed are fairly successful at recovering images. Do a Google search for “photorecovery software” and you’ll find a plethora of options out there. It’s a trial and error process to find the product you like most, or you might just get lucky and find it first thing! The most important part is to not freak out! And then knuckle down and know there is help out there!
Peter and his wife Kim are avid photographers who enjoy travel, portraiture and wildlife photography. They recently launched a new site for daily photography feeds/emails, called Focus of the Day. A travel related blog of their past and current shenanigans can be found at The Carey Adventures.


28 Responses to “How to Recover Lost Images” - Add Yours
April 9th, 2008 at 1:04 am
One piece of software that i live by is RescuePro by SanDisk. its specifically made for removal media recovery. it has recovered files from corrupt cards as well as cards that have been accidently erased (heh oops). This app deserves more praise than i am able to give in words
April 9th, 2008 at 1:42 am
I’ve has success with Restoration (http://www.snapfiles.com/get/restoration.html) Freeware.
I’ve also heard good things about PhotoRec (http://www.cgsecurity.org/wiki/PhotoRec)
I
April 9th, 2008 at 2:18 am
I’ve used Convar’s PC Inspector Smart Recovery in the past to recover some photos off my sister’s digital camera. The user interface is reasonably simple and easy to figure out. I was really impressed by how thorough it was. It even recovered photos from 2-3 years earlier.
Plus there is no pressing need to backup your cards contents as Smart Recovery only accesses the card in read only mode, and never attempts to change the contents.
http://www.pcinspector.de/Sites/smart_recovery/info.htm?Language=1
April 9th, 2008 at 3:08 am
What I am wondering is if the software is specifically looking for and piecing together “images”, if you only shoot in a proprietary raw format like Canon’s .CR2, will it still be able to recognize the pieces and put humpty dumpty back together again? Or is this a hopeless situation?
April 9th, 2008 at 3:22 am
Brandon,
I have had great luck with the older CRW and newer CR2 files. The newer recovery programs have a wide range of images they look for in different formats (Canon, Nikon, etc…)
April 9th, 2008 at 4:41 am
Oh if only I had known of this tip three months ago, may have recovered some very special / unrepeatable images.
Have it stored away in my brain now though !
Thanks, Robert, rab56horse.
April 9th, 2008 at 7:18 am
Had a similar problem a while back and utilized PC Inspector smart recovery 4.5 : http://www.pcinspector.de my loss was my own mistake just how I titled my article ID 10 T error (idiot). Nine times out of ten (in my case anyhow) the error occurs between the chair and keyboard. If you are interested in reading another image recovery article you can read it here
http://cegeekbook.blogspot.com/2008/04/do-you-know-what-id-10-t-error-is-data.html
it covers what worked for me and what did not work. It even recovered images from 2 formats previous.
April 9th, 2008 at 7:26 am
I was uploading from my camera to my computer a while a go, the computer crashed and after the restart it said my media had not been removed properly. When I looked at my camera it said the data was corrupt and I couldn’t get to any of the photos.
After saying a few words that can’t be repeated and removing any computer bashing items from the room I took a deep breath and tried to figure out what to do.
Then I gave up and asked my husband. He suggested taking the memory card out and putting it back in. Yeah right that’s going to work!
But I tried it anyway and it worked! (grovelling was then needed) I know this won’t work every time but it was so simple I didn’t even consider it.
April 9th, 2008 at 7:31 am
PhotoRec is really good if you use something other than Windows (e.g. Linux). Fortunately I haven’t had a need for it with my digital cameras yet, so I can’t say how good of a job it does.
April 9th, 2008 at 2:25 pm
PhotoRec (http://www.cgsecurity.org/wiki/PhotoRec) worked great for me. It’s not the easiest to use, but worked well.
April 9th, 2008 at 9:41 pm
The best tip in this article is to put the card in another camera. Similarly, I retrieved all images from a broken SD-card some time ago by putting it in a number of card-readers. One of them *was* able to read the images while all others failed. It was a cheap reader, BTW.
April 9th, 2008 at 11:26 pm
Great article that would have saved me a few photos last year when my card went WONKY. Carried on using the card after a reformat and it has not hickupped since.
April 10th, 2008 at 12:20 am
i cannot say, when the light will be off, or camera, memory card combination won’t work, because of indiscriminate long use, so better be equipped, what we can get on the net, such as pcinspector.de and other handy softwares, thanks to the fast development of technology.
April 10th, 2008 at 2:04 am
I generally have 2-3 sets of backups and have been lucky so far that none of my cards have died on me. Also like to rotate cards so that the pics are distributed.
April 10th, 2008 at 2:21 am
uhh.. just found this article.
i had “fun” recovering pictures from flash card recently. it was corrupted flash card (fat or something was corrupted).
in any case, i found application PhotoRescue from DataRescue. it worked just fine… well. 30 buks gone :(
April 10th, 2008 at 5:33 am
I have read that reformatting a card (not just deleting images after uploading to your computer) prior to starting to use it minimizes the chance that the card gets corrupted since it creates a fresh Table of Contents. Anyone else know about this?
April 10th, 2008 at 7:56 am
it doesn’t minimize chances. I just makes the card appear blank. flash memory, like magnetic memory, will retain all the binary information of your data until it is written over. rewriting thetale of contents just means that the file the says “there is a file here” is rewritten to allow writing over previous data.
my dad used to work in forensic data recovery. on rare occasion even overwritten can be recovered. but ur best bet to do a 90-100 percent recovery is as soon as something goes awry to run a recovery program. before anything gets written back onto the media
April 11th, 2008 at 5:29 am
I have to agree with the RescuePro comment. This program comes free with the purchase of a SanDisk Extreme III memory card. It recovered photos from a CF card that was totally unreadable. The card came with my camera (purchased used) and was formatted numerous times. Images from the original owner were recovered, intact. It also recovered all types of files on my thumb drive. It’s worthwhile buying the Extreme III memory card, just to get this excellent program.
April 11th, 2008 at 7:08 am
I burned a DVD full of photos and it verified. The next time I went to view the photos, it said the DVD was blank. Any ideas?
April 11th, 2008 at 10:08 am
Sometimes software just software just won’t do the trick. We had to use data recovery company… It cost about $350 for the recovery of 200 images. That was also the last time we used a compact flash card made by someone other than SanDisk… For professional photography it just is not worth saving a few bucks to then have a failure.
April 12th, 2008 at 12:00 am
I wish that many of these articles had a link on the side to make them printer friendly. I tried to print this one and it printed all the pictures, links and things I didn’t want. It would be much easier than copy and paste if it had a link. Just my opinion but it is worth a thought.
April 12th, 2008 at 2:34 am
Test Disk / Photo Rec is already mentioned here. I want to re-emphasis it.
I’ve use Test Disk without any hitches other then the fact that this program currently does not support high capacity memory cards. I’ve even recovered files after reformating my memory cards. See http://www.cgsecurity.org for more info. Once I even bunged up the FAT on an external hard drive & recovered everything on that drive. It was a life saver of my lost data.
Test Disk is free & without any strings attached.
April 13th, 2008 at 5:04 am
Recently returned from Asia and after I put my images from Laos on the computer I went to open some of the images from Adobe Bridge and while some are ok, some of the pictures go crazy (e.g. half the picture goes blank). The weird thing is on the camera screen I can see the full image that was shot in Raw. Also, originally the thumbnails on the computer look fine. It is only when I click on the thumbnail that things go bad. I tried downloading on another computer and the same problem so obviously it is a issue with how the images were stored on the memory card. Any ideas? Do you think some of these programs will work?
April 13th, 2008 at 10:28 pm
corrupt images are the worst. most recovery programs work of file systems (fat32, NTFS, HFS, etc.) and not on actual file structure. unlike film where a messed up negative can still be recovered it is alot harder to recover a messed up file. JPG recovery programs alone are rare because the algorithm used to recover them is very complex to say the least. RAW image files are that much harder because of all the proprietary formats. having a 1 where there should be a 0 can throw off the entire makeup of the image itself.
as for the previews, i had a similiar problem adn this was how it was explained to me by the photo prof. at my college:
you get the thumbnails because alot of cameras adds a preview image to the beginning of the file header. its a form of steganography. your computer will try to create its own thumbnail from the image but in some cases it may read the thumbnail from the file that the camera created.
i have yet to ee a program that can recover corrupt files to true blue form. ive taken to backing these up ina seperate folder in case i do find a program that doesnt cost $5000 and is made for police services
April 15th, 2008 at 12:20 pm
If you are really a geek, you could also use some free command line forensic tools such as Foremost and the Sleuth Kit (with out without Autopsy browser).
July 28th, 2008 at 8:51 pm
Hi,
very nice article. Photo recovery software is best option for recovering photos. Stellar Phoenix Photo Recovery software is best tool for recovering lost image files, photos, digital camera files and damaged pictures in your hard drive and memory card. You can try its demo version which will preview the images.
Thanks
May 14th, 2009 at 7:13 pm
Hi
Is there a company that i can pay to do this for me?? i don’t want to risk doing this myself. I am based int he UK and have a memory card that is not showing any images within the camera or on the computer.
Please Help!!!
Danielle
November 8th, 2009 at 6:03 pm
After reading all of your helpful comments, I used ” Zero Assumption” to recover several pictures that were lost or damaged. When I realized that they were missing I freaked out of course. I was still on vacations so I could not to anything. Up to that point, I had no idea that missing/damaged pictures could be restored. I found out after reading this page. I chose Zero Assumption Digital Image Recovery” and it was free. I friend helped me and it took over half an hour. I can´t be happier. Thank you all and thank you Darren
Leave a Reply