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Old 03-24-2011, 05:05 PM
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Default Is my Tamron lens a grey import?

Hello
I purchased a Tamron lens from a company selling through Amazon.co.uk, and upon opening the product realised that although the outside of the box is mostly in English other than the odd logo, the instructions and other documents included appear to be in what I assumed was Japanese or similar, (unfortunately I don't know any of these languages so can't tell) including what appears to be a warranty card. The plastic bag that the lens came in says "China only" on it underneath the resin identification code, though I don't know if that means anything.
Did I get a bad deal or am I missing something?
The thing that annoys me if this is a grey import is that I specifically chose this seller over another on the basis that they claimed to only sell UK products!
Thanks in advance for the help.
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Last edited by RobertTDI; 03-24-2011 at 05:08 PM.
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Old 03-25-2011, 01:25 AM
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Sounds like grey market to me.
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Old 03-25-2011, 05:16 AM
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If you live in the USA this =might help: From B&H:
"B&H sells most products with a warranty from the manufacturer or from the manufacturer's licensed importer. We also sell some products we've obtained from sources other than the manufacturer or its licensed importer. These are "grey market" products.

"Grey market" is not illegal, not factory seconds, not demo merchandise, not cheaper or inferior products. In fact in almost every instance a "grey market" products is absolutely identical to its US-warranted counterpart. "Grey market" and US-warranted products are manufactured in the same factories from the same components, and sub-assemblies, to the same specs and tolerances, by the same workers. In terms of the item itself (excepting PAL video -- see below) there is no difference at all. A "grey market" Nikon 50mm f/1.4 D-AF lens (for example) is exactly the same in every possible way as the US-warranted version.

What are the differences as far as a customer is concerned?
In most cases the difference between a "USA" and a "Grey Market," or imported product, is the cost of the item and the terms of the item’s warranty coverage. The products themselves are otherwise identical. As a rule, "Grey Market" items cost less than their USA counterparts. "Grey market" products never qualify for manufacturer's rebate programs".

I look at it this way, I do not live in the USA, as a result I am not interested in purchasing items in the USA just for their warranty. My Nikons are served by authorized Nikon centers in Europe. (in my case Kiev). If you are like me and live outside the USA, then it is dependent on your regional repair and warranty centers.
Questions about your Tamron European warranty can be found at http://www.tamron.eu/en/start.html.
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Last edited by Fraucha; 03-25-2011 at 05:22 AM.
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Old 03-25-2011, 06:25 AM
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Did you check the retailer from the "where to buy" box from the official UK Tamron importer. (via the global site for Tamron)

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Old 03-25-2011, 06:21 PM
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Thanks guys, those are useful bits and bobs! Fraucha, I live in the UK so yes
It is an import, but the retailer claims to have their own warranty system - and judging by the positive comments on their page from people who've experienced it it sounds alright, plus it was massively cheaper than anywhere else.
Once again, thanks for the help
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