#11 (permalink)  
Old 10-26-2009, 11:39 AM
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Location: New York
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Originally Posted by gturner View Post
and she replies to internet queries at 5am New York time!

Well done Helen!
Thanks......but do you know how (even more) amazing the City is early in the morning?
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  #12 (permalink)  
Old 10-26-2009, 05:45 PM
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Quote:
Originally Posted by OsmosisStudios View Post
Adorama and B&H both ship to Canada, at least. Rates are a bit high, but thats not terrible. They carry alot of stuff we cant get here normally.
Yeah, even with the shipping price it's cheaper than here!

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Originally Posted by gturner View Post
Yes, Adorama is top quality operation. I bought stuff and had it shipped overseas. 10/10 for service.

Just remember you may have duties and VAT to pay, so add 20% at least to get it into the UK. YOu may get lucky, but if it is a high value new product and it is with the DHL type operation, I doubt it will escape un-taxed

Any questions contact Helen Oster - helen.oster@adoramacamera.com She is very helpful, although it can take a day or 2 for her to reply.
Thanks!! Do you know how much would it cost me with the taxes? I don't know anything about it, to be honest. The price of the camera is 575 dollars (350 GBP), what should I do? I don't understand that 20% part...?

Quote:
Originally Posted by HelenOster View Post
Yes, we do ship to the UK. You'll may find this link to UK Customs & Excise useful:

HM Revenue & Customs
Hi Helen, thanks so much. If you don't mind I'd ask you few questions...

About customs and VAT: Do you know how much would it cost me with the camera, its worth is 575 dollars

And about warranty, do you know if the camera's warranty will be valid in the UK?

Do you include the insurance in the shipping price?
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  #13 (permalink)  
Old 10-26-2009, 06:03 PM
HelenOster's Avatar
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Default Message from Helen at Adorama Camera

Quote:
Originally Posted by Mamainak View Post
Yeah, even with the shipping price it's cheaper than here!


Thanks!! Do you know how much would it cost me with the taxes? I don't know anything about it, to be honest. The price of the camera is 575 dollars (350 GBP), what should I do? I don't understand that 20% part...?


Hi Helen, thanks so much. If you don't mind I'd ask you few questions...

About customs and VAT: Do you know how much would it cost me with the camera, its worth is 575 dollars

And about warranty, do you know if the camera's warranty will be valid in the UK?

Do you include the insurance in the shipping price?
You'll need to refer to the website I sent you for up-to-date info on UK VAT and customs & excise. If you can't find the info you need on the site, there is a 'phone number - I called them up once & they were very helpful. However, I believe that your government (bless them!) charge VAT on the TOTAL cost of your shipment - including the shipping. But check that one out.

The official word is that Canon usually honors the one-year warranty in most First World countries... but no guarantees! Each country is different.

Nikon specifically says in the box 1 year worldwide and 4 years USA on most lenses.

Pentax and Olympus have a one-year international warranty.

So to be on the absolute safe side I'd always recommend a Mack Warranty if you are outside the US; besides which, the Mack gives 3, 5 or 7 years - much beyond the one-year manufacturer warranty.
mack - Adorama.com 5 year
Remember, for the length of the Manufacturer warranty, you are covered by that.
After that period, you call Mack's 800# and they will tell you where to send it, even overseas.
If you have any other specific questions relating to the warranty, you can call them in to 800-223-2500 or you can visit Mack Camera & Video Service | Worldwide Extended Service Contracts for details on their individual programs.
Desiree, the Customer Relations Supervisor for Mack is also available to answer any specific questions regarding the warranties and can be reached via email at helpdesk@mackcam.com.

By insurance, do you mean while it's in transit? When we ship Worldwide Express, then yes, it's part of the package.

Do come back to me if you need anything else.

Helen Oster
Adorama Camera Customer Service Ambassador


helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera
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  #14 (permalink)  
Old 10-26-2009, 08:00 PM
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you need to do your own leg work to get the values
VAT will be 17%
Then add min 2% on top of that for duties, up to 20%

Check with Customs as to exactly what you are buying as different goods attract different rates. Remember all they want is money!
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