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About a month ago off eBay I ordered a hand strap for my camera. It was only $15. I get an email right away thanking me for my purchase and the item will arrive in 5-10 days. No tracking number. 10 days came and went. A month came and went. No strap. So last Friday I email the seller asking where's my stuff? 3 days go by, no reply. I go back to eBay and file a complaint with the resolution center. They issued me a case number, said they will contact the seller immediately to resolve this. And I had the choice of continuing to wait for this item or get a refund. I checked get a refund.
The very next day I get an email from eBay saying I just received a full refund back into my Paypal account. Great. That was quick. So...guess what arrived in the mail today? The camera strap. Really great. I have a free camera strap now. Except now I'm feeling guilty for unintentionally ripping this guy off. I didn't want to go through this whole thing again with eBay and Paypal un-resolving everything I just resolved. So to make everything right, I just donated my refund money to the American Cancer Society. I will sleep good tonight and will enjoy my new camera strap.
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ross abraham - enthusiast ♠ PENTAX K-x DA* 50-135 f/2.8 SDM DA 35mm f/2.4 AL 18-55 kit Sigma 10-20mm f/4-5.6 Sears 135mm f/2.8 Macro Holga CFN PORTRAIT rosserx My flickr page. |
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That's cool rosserx, I don't think too many people would have done that.
You know I just had a similiar situation withsome backdrops I had ordered, and 1 that was on backorder since December. What I found interesting was that when I emailed they responded and said it would be 3 more weeks, and then I got the order 2 days later! I felt like it was a case of "she who bitches the most" gets her stuff!
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Keep it. Screw 'em. If it took a month and a complaint to eBay to get things resolved, then that's their problem.
Leave negative feedback too.
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I am responsible for what I say; not what you understand. OsmosisStudios Gear List |
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If it were just an 'average Joe' seller I'm with Luke, If it was a Powerseller, I'd kind of expect better though, so in that case maybe not.
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http://www.flickriver.com/photos/rog...r-interesting/ |
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I would like to think that I would too. In fact, I have has something similar happen. Contacted the seller who responded, "thanks, but keep the additional product as our apology for the inconvenience". My conscience was clear.
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Quote:
So this what if scenario would just never ever happen, so I don't have an answer for that!
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ross abraham - enthusiast ♠ PENTAX K-x DA* 50-135 f/2.8 SDM DA 35mm f/2.4 AL 18-55 kit Sigma 10-20mm f/4-5.6 Sears 135mm f/2.8 Macro Holga CFN PORTRAIT rosserx My flickr page. |
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If it was something valuable I would make sure the seller got his money too, but it was just a $15 leather camera hand strap. Its kinda nice actually. But it was over a month with no communication. What was I to think? I guess I had a hybrid Osmosis attitude about it. I said screw him but I also felt I should not keep the money either because I like the strap. So I donated "our" money to charity.
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ross abraham - enthusiast ♠ PENTAX K-x DA* 50-135 f/2.8 SDM DA 35mm f/2.4 AL 18-55 kit Sigma 10-20mm f/4-5.6 Sears 135mm f/2.8 Macro Holga CFN PORTRAIT rosserx My flickr page. |
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