Mack Warranties

[augiecrazy8]

Hello

I was hoping the good people in this forum could offer some insights surrounding Mack warranties, specifically those offered by Adorama. I am about 3 seconds from pulling the trigger on a new 60D and want to get an extended warranty. Adorama offers the mack 5-year extended warranty. Does anyone have experience with these?

Thanks in advance.

[gturner]

I believe they are the best in the business. I have never had to use one on my Canon kit bought through adorama & I have only been happy with the Adorama service
Extended Service Contracts: Mack Camera & Video Service | Official Camera / Electronic Extended Warranties in NJ, NY, USA and worldwide

[Jim Poor]

If you're going to fall into the trap of an extended warranty, then Mack is the way to go.

[RichardTaylor]

Just be careful that there is a national service centre for the product you are buying in the country where you reside.

I used to work for a very bad company called Circuit City. I sold A LOT of extended warranties...in fact, the fools that bought all those extended warranties paid my way through college.

Extended warranties are a waste of money. In theory, they sound good. "Anything goes wrong, we got you covered!". Pure BS.

The truth is that if anything does go wrong, the warranty company will do everything in it's power to make your experience as miserable as possible. They'll deny payment. They won't fix it. If they do "attempt" to fix it, it'll be a major inconvenience to you. Many times, the "attempted" fix doesn't work, and you have to go through the whole process again.

The best advice I can give is that if you are even considering an extended warranty, take the money you would've spent on that and put it into a bank account. If you do that everytime, you'll have more than enough money to cover any problems.

[dcclark]

"After-market" warranties (those offered by a separate business, over products which they do not make themselves) are almost never worth it, for exactly the reasons Photoboothguy mentioned above. (My girlfriend had exactly that experience with a Circuit City warranty on her laptop.)

Warranties sold by companies themselves (i.e. Apple's "AppleCare") are more often worth it, since it's the company itself repairing their own devices. That's about the only extended warranty I'd ever try, though.

[HelenOster]

Originally Posted by augiecrazy8

Hello

I was hoping the good people in this forum could offer some insights surrounding Mack warranties, specifically those offered by Adorama. I am about 3 seconds from pulling the trigger on a new 60D and want to get an extended warranty. Adorama offers the mack 5-year extended warranty. Does anyone have experience with these?

Thanks in advance.

I just bought a refurbished p&s from Adorama for a relative overseas - and I bought the Mack warranty; so I guess I trust Mack with my money!

Originally Posted by RichardTaylor

Just be careful that there is a national service centre for the product you are buying in the country where you reside.

Good advice; You can visit Mack Camera & Video Service | Worldwide Extended Service Contracts for more in-depth details on their individual programs, and it is also worth you taking a note of the contact details of Desiree, the Customer Relations Supervisor for Mack; she can answer any specific questions regarding the warranties and can be reached via email at helpdesk@mackcam.com


If you need warranty service, you call Mack's 800# and they will tell you where to send it, even overseas.