If you have already done what you said you would and they are not satisfied, then sell them the CD and the copyrights for around 350.00. I occasionally get people that want me to shoot their weddings and want the "high def CD." I kindly explain that this is not what they paid for, it is in the contract and that if they would like to buy the CD to print their own images, then that is the cost. There have been a few ruffled feathers, but as stated above, the complainers are not your real customers and you have honored the contract.
I am being sued in small claims court one year after doing a wedding because NOW they are not happy with the pictures. The bridezilla posted her pics on Facebook in December of last year, had wonderful comments on it and she is still suing me. I do not think that I will have a problem, but it is stressful, time consuming and makes you want to hurt people that are unjust, unhappy etc. But I do have the pleasure of knowing that they have each other for EVER!!! Or maybe I will be asked to shoot the next wedding,too! Sorry- I too am a bit bitter about it. But I have LOTS of folks who really like my images, so it is only a personal emotional reaction and that should be left at the wayside.
Good luck and let everyone know the family name so we don't work for them next!!
Cheers.
