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I thought I read on her EXIF data that she shot this on full auto...
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Beside Flash, it says "flash fired, auto mode" or something like that. Not sure what that means. I don't know the Canon well enough to comment, but I doubt that it would choose that aperture for a flash shot if everything were on auto.
Either way, I guess the point is that even if you do have auto, if you want better flash shots you are better off thinking a bit about flash output and aperture, and controlling these a bit. It's like anything else -- you can stick your camera in auto and hope for the best, or you can take control and try to do better.
As for post-processing, I use GIMP myself, and it lets me do all the time-consuming and unproductive fiddling I could want. As Rex said, it's free, but the learning curve can be a bit steep. If you want the Cadillac, there's Photoshop; but there are also lots of $100 range programs that do alot, like Photoshop Elements, Corel Paintshop (think that's what its called now), etc. They all tend to offer 30 day free trials, which is nice.
EL