I looked around, since I also have an S5700 (Ritz Camera version). I saw a lot of questions about this and most responses were basically this sometimes happens to superzooms if dropped or jarred in anyway causing the zoom mechanicals to jam up. Take it to a repair dealer, of which you could probably just buy a new camera for the same amount of money.
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Mike
No dSLR for me. Just a little Fuji S700 and a cheap Walmart tripod.
Feel free to edit anything I post on DPS for repost on DPS.
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