Quote:
Originally Posted by superdewa
I agree with Mr. Guy:
Many people think they want something, but until they've done a little research, they don't realize the cost. Occasionally you are going to have people who discover, after they've already approached you, that they can't afford your services. This is okay.
I don't have the money for professional photographs of my children. I know enough about photography to know this. As a potential client, however, I would hope the fact that I couldn't afford the photographer would be respected and just left at that, rather than my being made to feel uncomfortable because of it.
When someone who has something to sell views people who can't afford their services as cheapskates, they come across as pushy.
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I think you guys are missing part of the point here. It's not that they could not afford her services, because they had already booked a session. (I am making an assumption that they were not spending above their means with the session fee) The problem came when the husband insisted she "throw in" a CD of full resolution images as part of the deal, when her price list clearly shows that an image CD cost $500. I have no issue with people who can't afford professional photographers. Until I got into photography, I took my child to the bargain studio when they ran the 9.99 deal for a package of one image (of course, I always wound up spending way more than that when I saw the images of my perfect angel. LOL)
However, I do have an issue with people expecting you to give them something for nothing. And I really have an issue with people who try to bully someone into giving them what they want. Which is what this couple did when they said they would only keep the session appointment if she gave them the image CD. People who can't afford professional services and wisely know that are not cheap. People who can afford it, but want you to give them a special deal, are!
And I would say that the majority of people, even those with their own nice camera set ups, would not have the slightest idea how long it takes to process that many images. Most people print them out without even making adjustments unless they choose auto color correction on their local kiosk.
Now, I will concede a point. Cheapskate probably was not the best choice of words to apply to this person. I personally think bully would be more appropriate.